Creating a match

The player name must be exactly the same on the Match details page and in the game client. If they do not fully match, send a message to @Member's Hub Staff in the DotA 2 event chat in Discord with images showing that your rival is trying to play with another game account.

Please make sure to have enough room on your friend's list before the matches start. This is so that you can add your opponents in-game.

The team on the left side of the bracket (Team 01) in the match details screen on the platform must create the game lobby and add their opponents to the lobby.

To send the friend request to an opponent, click on the "Add Friend" button from the left side of your DotA 2 main menu:

To create the game, select "Play", "Create Custom Lobby",

And change the settings to the following

We strongly recommend that you enter a password in the game so that no one else can access it, disable spectators, and click on OK

Share the Lobby name and Password with your Opponent team’s Captain.

To join a created lobby, click on “Custom Lobby”, “Browse”

Enter the Lobby name provided in the box

At the end of the match, both teams need to take a screenshot of the results screen of the match. Please make sure it contains the scores and the names of all the players in the match. You can get this screen at the end of the game or in your game history. Here are some examples:

Make sure to include the full image including the players names.

Remember that to take a screenshot, you have to use the F12 key on your keyboard. The capture will be saved in the Captures folder on your computer.

Alternatively, use the Windows Snipping Tool and save the image on your computer.

The team captains must upload a screenshot to score, in which the names of all players are visible. Players also have to input their scores into the Score field on the platform.

Team captains have 10 minutes after the end of the match to upload their scores. If no team uploads results up to one hour after the match start time, or if the result of both teams does not match, the event administrator will take appropriate action.

It is mandatory to upload evidence of victory. If an administrator needs them, you will have to send them to support, and not sending them will result in automatic defeat. You should never accept to play a challenge if you are unsure about compliance with the rules. If you accept the challenge, you assume your final result.

Q: 10 minutes have passed and my opponent has not appeared. What should I do?

A: Take a screenshot, upload it on the Discord tournament channel and talk to @Staff. An event administrator will be responsible for checking it and posting the result.

Q: There was a problem and I think my opponent is cheating. What can I do?

A: First, review the rules to see if the problem is covered in them. If it’s not, you should talk to the @Staff on the Discord tournament channel, explain the problem, and present as much evidence as possible. Remember that false evidence will result in a penalty and that if you accept or continue a match despite an opponent's mistake/cheat, you will be accepting the result of that and will not be able to claim.

Q: Don't agree with the result. What can I do?

A: Admins' decisions are final. If there is a dispute and the admin staff has announced a decision, the rules will be followed and actions taken. Please know that we will always have the community's best interest in mind. In order for events to run smoothly, there are hard decisions that need to be made, and oftentimes rules will need to be strictly followed. Kindly respect the admin decisions and refrain from challenging the final decision during the event, so that the rest of the community are not impacted.

Q: My opponent's game account does not match the one on the page. What should I do to report this?

A: Send a message to @Staff on the Discord tournament channel with images showing that your rival is trying to play with another game account.

Q: I can’t submit my result. What can I do?

A: Send a message to @Staff on the Discord tournament channel with a screenshot that shows the victory and has as proof in case of conflict.

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